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Data Bases > Informix > Re: IM Consumab...
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Re: IM Consumability Survey

by "david@[EMAIL PROTECTED] " <david@[EMAIL PROTECTED] > Jun 29, 2008 at 03:55 AM

On 29 Jun, 01:42, InDeep <ind...@[EMAIL PROTECTED]
> wrote:
> What customers are actually using Informix besides the handful like
Walma=
rt and
> Sears?
>
> It seems kind of silly to ask for information from people when you
really=
 haven't
> done the marketing to justify a survey. =A0You can't be serious with 10
c=
ustomers
> can you?
>
> If I were you I'd focus on marketing what you have rather than trying to
=
improve
> something hardly anyone is using.
>
>
>
> Kevin Cherkauer wrote:
> > =A0 =A0 > So to translate IBM speak, this survey is trying to
understan=
d which
> > of your buttons
> > =A0 =A0 > they can press to help push more kit.
>
> > It's really not that cynical. They are trying to understand which
areas=
 of
> > the product produce a painful user experience so this information can
b=
e
> > used to decide what areas to prioritize in future engineering work. Of
> > course the end goal is to sell more product, but the means to that end
=
is
> > actually to make the product better in areas that are causing customer
=
pain.
> > So it is supposed to be win-win: we make the product serve your needs
> > better, which leads you to perhaps buy more of it *because* it is
servi=
ng
> > your needs better -- not because someone tricked you into it.
>
> > Information from prior consumability surveys was used to help choose
so=
me of
> > the new features and areas to be reworked in Cheetah and Cheetah 2.
>
> > When we don't get enough input from actual customers, we have to
guess.=
 We
> > try to make the guesses as educated as possible through a formal
intern=
al
> > consumability "survey" process, where a cross-section of people with
> > knowledge of a given product (e.g. product management, QA, information
> > development (what we call the tech writers), engineering, tech
sup****t,
> > etc.) form a team to attempt to estimate the consumability on numerous
> > different dimensions. I participated in one of these efforts for IDS a
=
year
> > or two ago. We do our best, but the product would benefit even more if
=
real
> > live customers and users like you took the survey, especially if you
at=
tempt
> > to make constructive criticisms (not just why some area is bad, but
als=
o
> > suggestions for how it could be improved). :-)- Hide quoted text -
>
> - Show quoted text -

Verizon moved to Informix last year.
http://www-01.ibm.com/software/success/cssdb.nsf/CS/LWIS-73GLVL?OpenDo***en=
t&Site=3Ddmmain&cty=3Den_us


Cisco have started using it inside WAN Manger
http://www.cisco.com/en/US/docs/net_mgmt/cisco_wan_manager/11.0.00/database=
_interface/guide/backup.html
http://www.informix-zone.com/node/263
http://www.informix-zone.com/files/presentations/dreamjob_balsbough_cisco.p=
df

In Fact ...
"Cisco=92s requirements inspired many of the enhancements in the IDS 11
(formerly code-named =93Cheetah=94) release"

So why would Cisco put IDS inside their products if it is "something
hardly anyone is using"?
 




 1 Posts in Topic:
Re: IM Consumability Survey
"david@[EMAIL PROTEC  2008-06-29 03:55:09 

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tan12V112 Tue Dec 2 23:59:22 CST 2008.