Re: IM Consumability Survey

Serge Rielau wrote:
> So much energy in this group :-)

I took the survey -- not to affect the results, but to try to figure out 
what all of the complaints were about.   It took a total of 5 minutes to 
complete.  I just don't understand what all of the negative complaints 
are all about.  The questions seemed to be fairly reasonable to me.

The way I see it, we (i.e. IBM) can try to get input from the customers 
or we can avoid any attempt to get input from the customers.  Don't know 
for sure, but I think that it makes more sense to try to get input from 
the customers than not.


> 
> I took the liberty of sending some of the feedback
> (censored to fit a PG rating) back to said person who gave the 
> presentation.
> 
> Cheers
> Serge