Re: IM Consumability Survey

> "Ian Michael Gumby" <im_gumby@[EMAIL PROTECTED]
> wrote in message
  > So to translate IBM speak, this survey is trying to understand which
of 
your buttons
  > they can press to help push more kit.

This is the phrase that sounded cynical to me and is what triggered my
first 
reply. Perhaps we could take a survey to see if others also think it
sounds 
cynical. :-)

But I shall reiterate that the survey does not only ask about customer
pain 
to help the sales force "push" people's "buttons." It also asks so that 
engineering can work to remove the sources of pain. Answers toward the
"high 
pain" side of the spectrum do help generate decisions to fund IDS 
development projects and features that directly address those pain points.

BTW it's not called "SSM" anymore.
-- 
Kevin Cherkauer
Software Engineer
IBM Informix Dynamic Server -- Database Kernel


"Ian Michael Gumby" <im_gumby@[EMAIL PROTECTED]
> wrote in message 
news:mailman.1291.1214758030.20610.informix-list@[EMAIL PROTECTED]
 suggest you go back and re-read this entire thread.

The point I was addressing was what IBM means when they ask about a 
customer's pain.
That is IBM's SSM speak. Don't believe me, ask your manager to send you to

SSM training.

When I give a short answer, you rush in to "defend" IBM for something that

doesn't need to be defended.