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> From: srielau@[EMAIL PROTECTED]
> > None of the reasons were real. They were just excuses because they
> > didn't want to do the leg work.
> Three reasons: Privacy, Privacy, Privacy!
>=20
> There are VERY strict controls on who gets to see which customer=20
> information even within IBM. Outside: Forget it!
>=20
> You may want to think back to the business conduct guidelines you had
to=
=20
> sign every year while at IBM.
>=20
LOL! Serge, you too funny.
So what you're saying is that IBM field sup****t and sales staff can't get
a=
ccess to their customers in their territory?
(Actually they could go through AAS or through Siebel, abeit Siebel is
hard=
er because the interface is carp.)
Sorry Serge that one fails the sniff test.
The truth is that they would get the customer names, but would then have
to=
work their way through the system to get the client team and the correct
c=
ontact person. This takes time and effort. A lot of effort.
As to working with me...
Are you telling me that IBM doesn't include Business Partners on client
cal=
ls? ;-)
Again, it doesn't pass the smell test.=20
The point of the story wasn't to embarass those involved, just to show you
=
that not everyone is willing to do what it takes to make things happen.=20
_________________________________________________________________
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<br><br>> From: srielau@[EMAIL PROTECTED]
><br>> > None of the reasons
=
were real. They were just excuses because they<br>> > didn't want to
=
do the leg work.<br>> Three reasons: Privacy, Privacy, Privacy!<br>>
=
<br>> There are VERY strict controls on who gets to see which customer
<=
br>> information even within IBM. Outside: Forget it!<br>> <br>>
Y=
ou may want to think back to the business conduct guidelines you had to
<br=
>> sign every year while at IBM.<br>> <br><br>LOL! Serge, you too
fun=
ny.<br><br>So what you're saying is that IBM field sup****t and sales staff
=
can't get access to their customers in their territory?<br><br>(Actually
th=
ey could go through AAS or through Siebel, abeit Siebel is harder because
t=
he interface is carp.)<br><br>Sorry Serge that one fails the sniff
test.<br=
>The truth is that they would get the customer names, but would then have
t=
o work their way through the system to get the client team and the correct
=
contact person. This takes time and effort. A lot of effort.<br><br>As to
w=
orking with me...<br>Are you telling me that IBM doesn't include Business
P=
artners on client calls? ;-)<br><br>Again, it doesn't pass the smell test.
=
<br><br>The point of the story wasn't to embarass those involved, just to
s=
how you that not everyone is willing to do what it takes to make things
hap=
pen. <br><br><br /><hr />Need to know now? Get instant answers with
Windows=
Live Messenger. <a
href=3D'http://www.windowslive.com/messenger/connect_yo=
ur_way.html?ocid=3DTXT_TAGLM_WL_Refresh_messenger_062008'
target=3D'_new'>I=
M on your terms.</a></body>
</html>=
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