by Serge Rielau <srielau@[EMAIL PROTECTED]
>
Jun 30, 2008 at 02:31 PM
"So what you're saying is that IBM field sup****t and sales staff can't
get access to their customers in their territory?"
Here they can...
"On a con-call with IBM and some of the other local user group
volunteers, we were looking for a way to increase awareness and
improve the local group's member****p."
....Here they cannot.
That is what privacy is all about. Giving information to people who need
to know.
The local user group has no business cold calling IBM customers who
don't identify themselves to it or who haven't at least ticked the
appropriate check mark.
In this very group there are regular rants about the information people
need to fill out on IBM websites. Why is that? Just because of the extra
typing? No!
People and customers take privacy seriously and so must IBM.
I was not at this meeting of yours of course and am not privy to what
you were told, but in my opinion had your group gotten that information
some IBMer would have turned into a non-IBMer in no-time flat.
Cheers
Serge
--
Serge Rielau
DB2 Solutions Development
IBM Toronto Lab
